Healthcare Commission's Maternity Services Performance Scores for Norfolk and Norwich University Hospital NHS Trust

A detailed report on Norfolk and Norwich University Hospital NHS Trust can be downloaded from the Healthcare Commission's own website.

Scores range from 1 (poorer performing) through 3 (average) to 5 (better perfoming).

This trust has been rated by the Healthcare Commission as: Better performing

This trust

The average of 4 nearby* trusts

Clinical Focus Score

3.0

3.0

Women not receiving NICE recommended number of antenatal appointments

2

3.0

Availability of NICE recommended screening

3

3.3

Appropriate use of caesarean sections

3

2.5

Maternal morbidity

3

2.8

Postnatal care of women and babies

4

3.3

Progress on implementing Mental Health NICE guidance

3

3.0

Extent that staff are trained in core maternity skills

2

2.5

Teamworking and supervision

4

3.5

Women Centred Care Score

3.3

3.4

Average time between first making contact and booking appointment

5

3.8

Choice and continuity for antenatal care

3

3.0

% of women offered an informed choice for screening tests

3

3.8

% of women attending NHS antenatal classes who wanted to

3

2.8

Extent of choice in labour

3

3.8

Support for infant feeding

3

3.0

Quality of support in caring for the baby after discharge

2

3.0

Stakeholder involvement in service planning and evaluation

4

4.0

Efficiency and Capability Score

2.8

3.1

Staffing levels

2

3.3

Integration of support workers

3

2.8

Average cost per delivery

3

3.3

Delivery of hospital based antenatal care

1

2.8

Data quality

4

3.5

Appropriate involvement of obstetricians and midwives in antenatal care

3

1.8

% of women who considered their length of stay was about right

2

4.8

Homeliness of delivery rooms

4

2.3

Women’s view of cleanliness of delivery and postnatal areas

3

3.5

*James Paget University Hospitals NHS Foundation Trust, The Queen Elizabeth Hospital king’s Lynn NHS Trust, West Suffolk Hospitals NHS Trust, Ipswich Hospital NHS Trust